Shipping policy
Shipping Policy
Thank you for shopping with Heal the Soul. Below is our shipping policy to help you understand how and when your order will be delivered.
Shipping for Perfumes (Wearables)
We currently ship perfumes across India.
Processing Time
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All orders are processed within 2–4 business days.
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You will receive a confirmation email with tracking details once your order is shipped.
Delivery Time
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Standard delivery takes 4–8 business days, depending on your location.
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Remote or special delivery areas may take longer.
Shipping Charges
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Free shipping on orders over ₹899.
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A flat rate of ₹70 will apply to orders below ₹899.
Delays
While we strive to meet delivery timelines, there may be delays due to:
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Weather conditions
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Courier service disruptions
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High order volumes during festivals or special launches
We appreciate your patience and understanding.
Shipping for Healing Services
Our healing sessions, digital services, and rituals are delivered via:
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Email
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WhatsApp
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Live calls / Online platforms (as scheduled)
These services do not involve physical shipping and will be coordinated directly with you after booking.
Order Issues or Questions
If you have not received your order within the estimated time or have questions about shipping, please contact us at:
📩 healthesoul33@gmail.com
Include your order number and we’ll assist you as soon as possible.